My cart

Returns and Exchanges

​

First, we want to thank you very much for your purchase from a 4 Ravens Gallery artist. The bottom line is we want to make things right. Just remember, we are a very small cooperative gallery and not a major retailer!

 

Guidelines:

• No refunds:  online store purchases are eligible for online store credit or an exchange and  excludes the original shipping and handling costs.

• Return shipping is the responsibility of the customer.

• Return items must be in their original condition. In other words, unused, undamaged, and unworn with all original tags attached, and returned in the original packaging.

• The merchandise exchange process must be initiated within 5 days of receiving order.

• ​

In order to provide you with the best service, please contact us with your order number and details about the product you wish to return at 4ravensgallery@gmail.com  or call 406.317.1543 (Between 12 and 5 pm, Monday-Saturday, MST) to make arrangements.

​

If your item was damaged during shipping, please send us an email along with a picture of the damaged item in its original packaging. The shipper will require this documentation for processing a claim.

​